Terms of Use
Effective date: 31 July 2026 · Last updated: 31 July 2026
These terms are in two parts: Part A covers your use of this website; Part B is the end-user licence agreement (EULA) for mobile applications published by UR DATA LIMITED. "We", "us" and "our" mean UR DATA LIMITED, Company No. NI737745, registered office 22 Killary Lane, Dungannon, County Tyrone, Northern Ireland, BT71 5QE.
Part A — Website terms
1. Acceptance of these terms
By using https://ur-data.co.uk (the "website") you accept the terms in this Part A. If you do not agree with them, please do not use the website. We may update these terms from time to time; the version published on this page at the time of your visit applies.
2. Permitted use of the website
You may view, download for caching purposes, and print pages from the website for your own personal or internal business use. You must not republish, sell or commercially exploit the website's content without our written permission, and you must not modify copies you make or use any illustrations, graphics or marks separately from their accompanying text.
3. Intellectual property
Unless stated otherwise, we own or license the intellectual property rights in the website and its content, including text, design, graphics, logos and code. The "UR Data" name and brand marks may not be used without our prior written consent. All rights not expressly granted are reserved.
4. Acceptable use
You must not use the website: in any way that breaches applicable law or regulation; to transmit malware or any other harmful code; to attempt unauthorised access to the website, its hosting infrastructure or any connected system; to scrape or harvest data at a scale or in a manner that burdens the service; or to misrepresent your identity or affiliation. We may block access where we reasonably suspect misuse.
5. Third-party links
Where the website links to third-party sites or resources, those links are provided for information only. We have no control over third-party content and accept no responsibility for it or for any loss arising from your use of it.
6. Disclaimers
The website and its content are provided "as is" for general information. While we take care to keep information accurate and current, we make no representations or warranties, express or implied, that the content is accurate, complete or up to date, and nothing on the website constitutes professional advice. We may suspend, withdraw or change the website without notice.
7. Limitation of liability (website)
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of Northern Ireland.
Subject to the paragraph above: if you use the website as a consumer, we are responsible for foreseeable loss caused by our breach of these terms or our negligence, but not for loss that was not foreseeable, and we provide the website for private use only — we are not liable to consumers for business losses. If you use the website in the course of business, we exclude, to the fullest extent permitted by law, all implied conditions, warranties and representations, and we shall not be liable for any indirect or consequential loss, loss of profit, revenue, business, goodwill or data arising from your use of, or inability to use, the website.
8. Severability and general
If any provision of these terms is found invalid or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions remain in full force. A failure by us to enforce any provision is not a waiver of it. These terms are between you and us; no third party has rights to enforce them except as stated in Part B.
Part B — Mobile application terms (EULA)
9. About this EULA
This Part B applies to mobile applications published by UR DATA LIMITED on the Apple App Store and Google Play (each an "app"). By downloading or using an app you accept this EULA. Where an app is provided to you through your organisation's agreement with us, that agreement takes precedence over this EULA to the extent of any conflict.
10. Licence grant
We grant you a personal, non-transferable, non-exclusive, revocable licence to install and use the app on devices you own or control, for your personal use or internal business use, in accordance with this EULA and the applicable app store's usage rules. You must not: copy the app except as this licence allows; distribute, rent, lease, sublicense or make the app available to third parties; modify, decompile or reverse-engineer the app except to the extent permitted by law; or remove any proprietary notices. We and our licensors retain all rights in the app not expressly granted to you.
11. Your content
Ownership of content you create or upload in an app stays with you. You grant us only the limited licence needed to store, process, back up and display that content in order to operate the app and its features (such as sync and report delivery) for you. We do not use your content for advertising and do not claim any ownership of it.
12. Subscriptions and billing
Where an app offers paid subscriptions or in-app purchases, they are purchased through, and billed by, the Apple App Store or Google Play — not by us directly. The following applies to store subscriptions:
- Prices and billing periods are shown in the store before you confirm the purchase.
- Subscriptions auto-renew until cancelled. You can cancel at any time in the store's subscription settings (App Store: Settings → your name → Subscriptions; Google Play: Play Store → profile → Payments & subscriptions). To avoid renewal, cancel at least 24 hours before the end of the current period.
- Refunds for store purchases are handled under the store's refund policies; requests are made to Apple or Google respectively. This does not affect your statutory rights described in section 13.
13. Consumer rights and cooling-off
If you are a consumer in the United Kingdom, you have statutory rights that these terms do not reduce — including, under the Consumer Rights Act 2015, the right for digital content to be of satisfactory quality, fit for purpose and as described, with remedies (repair, replacement or price reduction) where it is not.
For paid digital content you normally also have a 14-day cooling-off right. Please note the standard digital-content waiver: where you ask for digital content to be supplied immediately within the 14-day period and acknowledge that you thereby lose the right to cancel, the cooling-off right ends once the download or streaming begins. The app stores implement this consent flow as part of their purchase process, and their refund mechanisms are the route for exercising these rights for store purchases.
14. Acceptable use of the apps
You must not use an app: to break the law or infringe others' rights; to upload malicious code or attempt unauthorised access to our systems or other users' data; to interfere with the app's operation or circumvent its security or licensing mechanisms; or to access the app by automated means at abusive scale. Where an app displays data belonging to your organisation, you must use it in line with your organisation's authorisation.
15. Updates, availability and support
We may issue updates to fix bugs, improve security or add features; some updates may be required for the app to keep working. Connected features depend on network availability and on our servers, which we may maintain, alter or (with reasonable notice for paid features) retire. Support is provided by email at contact@ur-data.co.uk.
16. Termination
This licence remains in force until terminated. You may terminate at any time by deleting the app and, where applicable, your account. We may terminate or suspend the licence if you materially breach this EULA and (where the breach is remediable) fail to remedy it within a reasonable period after notice. On termination you must stop using and delete the app. Sections that by their nature should survive (including intellectual-property, liability and governing-law provisions) survive termination. Deletion of your data after account termination is described in our Privacy Policy.
17. Limitation of liability (apps)
Nothing in this EULA excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited. Subject to that: we are responsible to consumers for foreseeable loss caused by our breach or negligence, but not for unforeseeable loss; our apps are provided for personal and internal business use, and we are not liable for trading losses or decisions made in reliance on data displayed in an app where the underlying data was supplied by you or your organisation; and our total liability to business users under this EULA is limited to the amounts paid by you for the app in the 12 months before the claim arose.
18. App-store beneficiary terms
For apps downloaded from the Apple App Store: this EULA is between you and UR DATA LIMITED only, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for addressing any claims relating to it (including product liability, legal or regulatory compliance and consumer-protection claims) or for third-party intellectual-property claims. In the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price; to the maximum extent permitted by law Apple has no other warranty obligation. Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA and may enforce it against you. You represent that you are not located in a country subject to a relevant government embargo and are not on any restricted-parties list. For apps downloaded from Google Play, you also agree to comply with the Google Play Terms of Service.
19. Governing law and jurisdiction
These terms, and any dispute or claim arising out of them, are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the part of the UK (or other country) where you live, nor of your right to bring proceedings in your local courts where the law allows.
20. Contact
Questions about these terms: contact@ur-data.co.uk, or by post to UR DATA LIMITED, 22 Killary Lane, Dungannon, County Tyrone, Northern Ireland, BT71 5QE.